Política de privacidad
Last updated: May 6, 2026
TINO operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). TINO is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect the following categories of personal information:
• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Payment information, including payment method details, billing information, and transaction confirmations.
• Account information, including usernames, passwords, preferences, and settings.
• Transaction information, including products viewed, added to cart, purchased, returned, exchanged, or canceled.
• Communications with us, including customer support inquiries and feedback.
• Device information, including browser type, IP address, device identifiers, and network connection information.
• Usage information, including how you interact with and navigate our website and Services.
How We Collect Information
We may collect personal information from the following sources:
• Directly from you when you create an account, place an order, contact us, or otherwise interact with our Services.
• Automatically through cookies, analytics tools, and similar technologies when you browse our website.
• From Shopify, payment processors, shipping providers, and service providers that support our business operations.
• From advertising and marketing partners.
How We Use Your Information
We may use your personal information to:
• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve and personalize your shopping experience.
• Send updates related to your orders or account.
• Detect and prevent fraud or unauthorized activity.
• Send marketing communications and promotional offers (you may unsubscribe at any time).
• Comply with legal obligations and enforce our policies.
How We Share Your Information
We may share your personal information with trusted third parties, including:
• Shopify and related ecommerce service providers.
• Payment processors and shipping partners.
• Marketing and advertising providers.
• Analytics and website optimization services.
• Legal authorities when required by applicable law.
Shopify
Our store is hosted on Shopify. Shopify processes your information to help us provide and improve our Services.
For more information about how Shopify handles personal information, please visit:
https://privacy.shopify.com/en
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and provide personalized advertising.
You may control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties.
Children’s Privacy
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors.
Data Security
We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• Accessing the information we hold about you.
• Requesting correction or deletion of your information.
• Opting out of marketing communications.
• Requesting data portability where applicable.
To exercise any of these rights, please contact us at:
support@soytino.com
Marketing Emails
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our emails.
Please note that we may still send non-promotional emails related to your orders or account.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with the revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
support@soytino.com
Customer support inquiries are typically answered within 24–48 business hours.