Shipping policy
Shipping Policy
Last updated: May 6, 2026
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Shipping Times
Most orders within the United States are delivered within 5–12 business days.
Please note that shipping times are estimates and may vary depending on location and carrier delays.
Order Tracking
Once your order has been shipped, you will receive tracking information via email.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
TINO is not responsible for packages shipped to incorrectly provided addresses.
Lost Packages
If your package is lost in transit, please contact us at support@soytino.com and we will assist you.
Contact
For shipping questions or support inquiries, please contact:
support@soytino.com
Customer support inquiries are typically answered within 24–48 business hours.