Terms of service
GENERAL INFORMATION
Welcome to TINO! The terms “we,” “us,” and “our” refer to TINO. TINO operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). TINO is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy:
https://soytino.com/policies/privacy-policy
If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing information, payment details, and shipping address.
You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that colors and product appearance may vary depending on your device and screen settings.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match how it appears online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit product quantities by person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. TINO reserves the right to accept or reject your order for any reason at our sole discretion.
Your order will not be accepted until payment has been successfully processed and confirmed.
Please review your order carefully before completing your purchase, as cancellation requests may not be possible once the order has been accepted or processed.
If we cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.
Returns and exchanges are subject to our Refund Policy:
https://soytino.com/policies/refund-policy
You represent and warrant that your purchases are for personal use only and not for resale or commercial export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for products or services will be the price displayed at the time the order is placed and confirmed via email.
Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide current, complete, and accurate billing, payment, and account information for all purchases made through our Services.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control.
Once products are transferred to the shipping carrier, the risk of loss and title passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Services, including trademarks, logos, text, graphics, images, videos, product descriptions, and website design, are owned by TINO or its licensors and are protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any part of the Services without prior written permission from TINO.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we neither monitor nor control.
Your use of such tools is entirely at your own risk and subject to the terms provided by the respective third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content or accuracy of third-party materials and are not liable for any damages related to your use of third-party websites or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
TINO is powered by Shopify, which allows us to provide the Services to you.
However, any purchases or transactions made through our store are conducted directly with TINO.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and TINO.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy:
https://soytino.com/policies/privacy-policy
Certain personal information may also be subject to Shopify’s Privacy Policy:
https://privacy.shopify.com/en
SECTION 11 - COMMENTS AND FEEDBACK
If you submit comments, suggestions, reviews, or other content, you grant TINO a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for any purpose.
You agree that your comments will not violate any third-party rights or contain unlawful, abusive, defamatory, or harmful material.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful or unauthorized purpose.
You agree not to:
• Violate any laws or regulations
• Infringe intellectual property rights
• Submit false or misleading information
• Upload malicious code or viruses
• Spam, phish, scrape, or exploit the Services
• Use automated bots or AI systems to improperly access the Services
We reserve the right to suspend or terminate your access if you violate these Terms.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice if we determine that you have violated these Terms.
Any obligations or liabilities incurred prior to termination shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are offered “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, TINO and its affiliates, partners, employees, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless TINO, Shopify, and our affiliates from any claims, damages, liabilities, or expenses arising from your violation of these Terms or your misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service and any policies posted on this website constitute the entire agreement between you and TINO regarding your use of the Services.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws and courts applicable in the jurisdiction where TINO operates.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting updates on this page.
Your continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
support@soytino.com
Customer support inquiries are typically answered within 24–48 business hours.